REPUTATION MANAGEMENT

Your online reputation is one of the crucial factors in giving prospects confidence to do business with you. Your reputation can make or break your business, because a good reputation doesn’t just make customers think you’re good—it gives them confidence in your abilities and makes them feel like they can trust you. It’s one thing to provide great service, but if people can’t find you or don’t trust what they find, they’re not going to buy from you. For this reason, online reputation management is essential for any company who wants to grow their business.

At Dadigitalsense, we understand how important it is for your company’s reputation to be protected online. We also know that managing your own reputation isn’t always easy—there are so many things out there that can affect your search results and rankings, as well as what people think about your brand when they see it on social media or elsewhere online. That’s why we created a solution that helps our clients manage all aspects of their online presence so they can focus on running their businesses instead of losing customers because of inaccurate perception of their business.

When it comes to managing and protecting our customers’ reputations, no one is better than us in the industry. Our protective technology gives you the ability to monitor, manage and control every aspect of your brand’s online presence. We make it easy for you to post content on your own schedule. You can also use our platform to monitor any comments that are posted about your brand or services—and respond directly from within our interface. All of this is backed by our robust security features that ensure that no third party has access to any sensitive data about your company.

Your online reputation and reviews could be the difference between gaining a new customer or losing one. Studies show that a decrease of a 1-star rating leads to 5-9% of annual revenue loss for a business.

90% of consumers read online reviews before visiting a business. Managed properly, your reviews can boost your visibility on search and increase the likelihood a customer will choose you. One often overlooked and significant aspect of the Local SEO is the impact of customer reviews.

High quality reviews will increase your Google ranking. The more high-quality reviews you get, the better your conversion rate.

• Take the guesswork out of who is reviewing you, and when. With our effective follow-up process via email and text message, you won’t miss any review.

• Have a customer database? Actively seek out reviews for your business to get those ratings up. Know when a customer is dissatisfied prior to them posting a review.